I see nothing potentially offensive about this at all! Why, it’s just good business practice to alienate a good portion of your patrons by implying that they’re dirty and difficult and that their patronage is unfairly burdensome to you. Think of it as actuarial hair, aggressive shearing of overhead costs. It’s not like there’s any system that would allow stylists to charge for actual rather than hypothetical service–what more reliable measure of hairstyle or hair maintenance is there than race? Dillard’s is downright progressive!
Go read the post. Then read all the comments from, ahem, preferred customers whose hair is a time-consuming pain in the ass to style. Oh, and go here to read about the easiest, breeziest style of all! (Okay, yes, Jill Gerston is apparently not of the good and it’s not like all the goldplate girls spend the price of rent on freaking dyejobs, but still. Like Pam said so eloquently, for the luvagod.)